01 · AI & Automation
AI Chatbot & Assistant Implementation
A business-specific assistant for your website, customers or staff.
Pricing is provided after a short scoping conversation, based on your requirements.
Request a quoteThe problem
Customers and staff repeat the same questions, and generic chatbots give answers you cannot control.
We design and implement an AI assistant grounded in your approved content, with guardrails, escalation to people and clear limits on what it may answer.
What's included
- 01 Use-case and conversation design
- 02 Assistant configured on approved content sources
- 03 Website or internal channel integration
- 04 Guardrails, fallback and human escalation paths
- 05 Admin guide for updating content
Not included
- Training custom foundation models
- Ongoing content authoring unless agreed
- Third-party licence or usage costs
How we work
01 · Discovery
Identify the questions worth answering, the sources allowed and the people who handle escalations.
02 · Delivery
Configure, test against real questions and tune responses and guardrails with your team.
03 · Handover
Documentation, a walkthrough for your team and an agreed list of recommended next steps.
Related services
- 01 · AI & AutomationEnterprise Knowledge Assistant (RAG)Ask questions across internal documents with answers that cite their sources.
- 02 · Cybersecurity & IdentityAI Application Security AssessmentAuthorised testing of chatbots, RAG and agents for AI-specific risks.
- 01 · AI & AutomationAI Governance & Responsible-Use FrameworkClear rules for how your organisation uses and approves AI.